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Webinar Description
Living in the pandemic has exposed lots of relationship challenges on a personal and professional level, poor communication being one of them. The COVID-19 pandemic resulted in exponential growth in teletherapy services. This paradigm shift did not require training in delivering telehealth services and came without uniform standards of practice. However, it is acknowledged that mental health professionals providing telehealth services need advanced communication skills.
This communication’s skill building training will introduce clinicians to the Kendall’s Life Languages System of Communication, also known as the 7 Life Languages™ Profile (Kendall & Kendall, 2019). This communication tool captures how people communicate based on how they act, think, and feel. Clinicians will learn the concept of conscious communication, which will help them to listen with empathy, speak responsibly, build relationship equity with their clients, and help clients effectively manage conflict.
Qualifications:
Learning Objectives:
- Discuss and gain awareness of their communication languages.
- Identify and understand the communication languages of others.
- Engage in conscious communication in the teletherapy setting.
- Identify and apply the four keys to communication success.
Agenda:
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Introductions: Overview of state of Teletherapy Services in Mental Health |
15 minutes |
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Introduction to the 7 Life Languages
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30 minutes |
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Unpacking the Life Languages Profile (Character, Communication, Effectiveness)
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30 minutes |
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What Life Languages can do for you?
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15 minutes |
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Barriers to Effective Communication in Teletherapy environment
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30 minutes |
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Break |
10 minutes |
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Activity: Group Case Study |
30 minutes |
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What is Conscious Communication? |
15 minutes |
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Keys to Communication Success |
10 minutes |
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Activity: Role Play-Teletherapy Session |
20 minutes |
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Break |
10 minutes |
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Communication Blue Print |
10 minutes |
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Q & A Next Steps/ Action Plan |
15 minutes |
This presentation is open to:
- Behavior Analysts
- Social Workers
- Professional Counselors
- Therapists
- Psychologists
- Licensed Mental Health Practitioners
- Medical Doctors and Other Health Professionals
- Other professionals interacting with populations engaged in mental health based services
This online class is offered at an intermediate level ,and is beneficial for an intermediate level clinician:
- New practitioners who wish to gain enhanced insight surrounding the topic
- Experienced practitioners who seek to increase and expand fundamental knowledge surrounding the subject matter
- Advanced practitioners seeking to review concepts and reinforce practice skills and/or access additional consultation
- Managers seeking to broaden micro and/or macro perspectives
Official information
- Refunds: Registrants who are unable to attend a Thrapy Express seminar or live webinars may ask for, and will receive, a credit or refund (your choice). Refund requests will be processed within 3 business days. When an attendee knows in advance that they are unable to attend we ask that they inform Thrapy Express ahead of time by emailing support@thrapyexpress.com or by calling or texting (631) 202-1010 this allows us to free up the spot in the training in the event that a training is at or near capacity.
- Disability Access: If you require ADA accommodations, please contact our office 30 days or more before the event. We cannot ensure accommodations without adequate prior notification.
- Please Note: Licensing Boards change regulations often, and while we attempt to stay abreast of their most recent changes, if you have questions or concerns about this course meeting your specific board’s approval, we recommend you contact your board directly to obtain a ruling.
- The grievance policy for trainings provided by the NEFESH INTERNATIONAL is available here
- Satisfactory Completion: Participants must have paid the tuition fee, logged in and out each day, attended the entire webinar, and completed an evaluation to receive a certificate (If this is a pre-recorded program, a post-test with a passing grade of 80% to receive a certificate.) Failure to log in or out will result in forfeiture of credit for the entire course. No exceptions will be made. Partial credit is not available. Certificates are available after satisfactory course completion by clicking here
- Participants will receive their certificate electronically upon completion of the webinar and course evaluation form.
- There is no conflict of interest or commercial support for this program.